Job Description

Job Description

Job Description

Animal Hospital of East Davie is looking for a friendly, motivated Client Service Representative to become the newest member of our crew.

As the first face our clients see, you’ll play a key role in creating a welcoming, professional, and compassionate experience for every pet and pet parent who walks through our doors. We’re seeking someone who thrives in a fast-paced , team-oriented environment, can juggle multiple priorities with ease , and enjoys working both independently and collaboratively .

What You'll Do:

• Manage the flow of appointments and ensure a smooth, organized client experience.
• Communicate with clients by phone and in person, scheduling boarding and grooming services, answering questions, and providing exceptional service.
• Handle pets safely and confidently — helping with check-ins, placing dogs in their kennels, assisting with playtimes, and keeping laundry caught up.
• Work efficiently at the front desk, processing payments, managing records, and supporting the medical team as needed.

You’ll shine here if you’ve worked in a veterinary, grooming, or boarding setting and understand the importance of clear, compassionate communication.

Schedule: This is a Part-Time position, seeking someone to work 12 pm to 6 pm Tuesday, Wednesday, Thursday, and alternating weekends.

Full-time benefits and compensation**:

• Compensation: $14 - $16 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance
• Professional development

Minimum qualifications and skill set:

• 2+ years of client service experience
• At least 1 year of previous veterinary boarding or grooming experience is REQUIRED
• Proficiency in the following skills:
  • Strong multitasking abilities
  • Excellent communication and client service skills with a warm, professional demeanor
  • Ability to work independently and stay organized without constant supervision

About Animal Hospital of East Davie

Since opening our doors in 2004, we’ve been proud to serve the community with personalized, high-quality veterinary care. Our practice has grown from a renovated 60-year-old garage into a full-service hospital with grooming and boarding — and we’re excited to expand again with a brand-new, state-of-the-art facility breaking ground in 2026.

Our team is efficient, drama-free, and truly invested in one another . We value longevity, teamwork, and building lasting relationships with our clients — many of whom have trusted us with their pets for years. Everyone pitches in here , from CSRs to techs to doctors, and we take pride in providing outstanding service while keeping the atmosphere light, supportive, and fun.

If you’re ready to bring your energy, empathy, and organizational skills to a team that feels like family — we’d love to meet you!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

Job Tags

Hourly pay, Full time, Part time, Local area, Weekend work,

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