Hiring for a Night Position (6p - 6a)
General Summary: Daily dispatch of company fuel delivery vehicles. Analyze delivery operations for efficiency and continuous improvement.
Primary Responsibilities and Duties:
Assign fuel deliveries including regular and diesel products on a daily basis.
Utilize a Digital Fuel Solutions (DFS) to dynamically route assigned loads in a cost effective and customer service-oriented process.
Ensure successful delivery of loads to internal or external customers within company defined timelines.
Provide internal and external customers with outstanding customer service through friendly, productive, efficient, accurate and safe assistance.
Knowledgeable and promotes safety and regulatory compliance in operations.
Track and ensure driver compliance with route sequence, expected delivery times, hours and mileage.
Checks completed loads and audits delivery agents for accuracy.
Monitor and understand Key Performance Indicators and drive continuous improvement to reach strategic goals and objectives.
Ensure accurate data is maintained in the operations system and comply with all company policies and procedures.
Troubleshoot overfills and shortages at customer locations.
Coordinate dispatch and planning activities with other internal Dispatchers.
Ensures all phone calls and e-mails are handled in a timely, professional and courteous manner.
Responsible for the completion of any special projects or the assignment of other duties as requested by the Logistics Manager.
Knowledge, Skills, and Abilities:
Minimum of two years experience in a dispatching capacity.
High school graduate or equivalent.
Proficient computer skills.
General knowledge of lubricant and fuel terminology.
Capable of multi-tasking and professionally interacting with others in a fast-paced, work environment.
Ability to use good judgment, initiative, and make good decisions with limited supervision.
Must be organized and prefer candidates knowledgeable of transportation rules and regulations.
Candidates must have excellent written and verbal communication skills.
Physical Requirements:
Prolonged sitting with a combination of standing, bending, and reaching.
Requires manual dexterity to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.
Requires normal range of hearing and vision.
Working Conditions:
Normal office environment with occasional time spent in warehouse.
Alternating 12-hour schedule. 3 shifts one week, 4 shifts the next.
Salary negotiable starting at $20+/hr depending on experience.
The job description of Fuel Dispatcher is not inclusive and is subject to changes, additions, and deletions as determined by the supervisor.
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