Description
\n\t\t\t\t\tEnsure all mail, trailing documents, credit files, and closing packages are received and updated on the mortgage production system. Contact settlement agents to retrieve trailing documents and audit documents received to data on mortgage production system, as well as, investor guidelines.\n\nTrack receipt of mail, trailing documents, credit files, and closing packages and update mortgage production system accordingly.\nMatch up credit files and closing packages to be prepped scanned to imaging software.\nUpdate file tracking software and process barcode for credit file.\nEnsure all checks received in closing packages are processed appropriately and in a timely manner.\nAudit trailing documents (Mortgages, Assignments, Consolidation Agreements (CEMAs) and Final Title Policies) per investor guidelines and in comparison to data on mortgage production system.\nContact settlement agents and title companies (via phone, fax, or email) to request outstanding documents and/or corrections.\nComplete various projects, as assigned, either individually or in a time environment.\nGenerate and follow-up on daily department reports, as needed.\nCommunicate with impacted areas regarding exceptions as they arise.\nAdhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.\nPromote an environment that supports diversity and reflects the M&T Bank brand.\nMaintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.\nComplete other related duties as assigned.\n\nWork closely with both Internal and External Customers such as co-workers, Loan Production Office employees, settlement agents, and title companies.
\n\t\t\t\t\tAdditional Skills & Qualifications
\n\t\t\t\t\tEDUCATION AND EXPERIENCE PREFERRED:\nAssociates Degree.\nPrior mortgage and/or customer service experience.
\n\t\t\t\t\tExperience Level
\n\t\t\t\t\tEntry Level
\n\t\t\t\t\tPay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Williamsville,NY.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4> About TEKsystems:\n\n
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
\n\nThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\n\nAbout TEKsystems and TEKsystems Global Services \n\nWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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