Overview Housing Community Service Officer (Part-Time) - 4 Positions. This is a part-time benefited position with rotating work hours, including weekends and evenings. Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks‑in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team Qualifications Knowledge, Skills & Abilities Ability to learn, quickly understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment Ability to monitor / access CCTV screens Ability to possess a valid California Driver's license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver's License Preferred Qualifications Six months previous police / security / military law enforcement training and / or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Licenses A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Compensation Classification : Community Service Specialist I Anticipated Hiring Range : $2,199 / month (Part-Time) Hiring Range : $3,338 / month - $4,816 / month Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents : Resume Letter of Interest All applicants must apply within the specified application period. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Additional Information Satisfactory completion of a background check is required for employment. The CSU vaccination policy applies. Equal Employment Statement and protections apply. See the university's pages for details on policies, background checks, and reporting obligations. Advertised: Dec 11 2023 Pacific Standard Time #J-18808-Ljbffr California State University, Long Beach
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