Job Description

Job Description

Job Description

Description:

Summary:

Assists individuals with disabilities to secure and maintain employment. This includes supporting that individual in the new position while training on the jobsite and then providing follow-up services designed to help the individual maintain the position.

Duties:

• Job development functions including, but not limited to: cold calling, personal visits to potential job sites, and situational assessments.
• Assess individuals (clients) for qualifications, match individuals to job openings. (also referred to as Individual Assessment, Job Match, and Job Analysis functions).
• Act as primary trainer/support person for individuals as assigned, ensuring that the client performs the job satisfactorily during all phases of job training.
• Withdraw or fade from the client and job site in a planned progression to allow the client to work more independently over time. This includes setting up necessary natural support services.
• Maintain service coordination with other service providers as appropriate.
• Follow-up with the client according to program requirements for as long as necessary to ensure client success on the job.
• Document required information in a timely and complete manner for reporting purposes and to ensure accountable service delivery.
• Participate in Penn Employment Services staff meetings and Arc staff meetings as directed by the supervisor.
• Work cooperatively with co-workers, advancing the mission and values of The Arc within the organization and the community. Might be asked to cover clients of co-workers when necessary.
• Will occasionally be required to drive clients to appointments, the job site, etc., in a company-owned vehicle.
• Other relevant tasks as requested by the supervisor.

Key Characteristics:

• compassionate
• conscientious
• patient
• respectful of others
• well organized
• reliable
• customer-service orientation
• interpersonal skills
• flexible

Work hours:

An ETS does not typically work traditional work hours. Although office hours are 8am-4pm Monday through Friday, work hours consistently involve evenings and weekends and are necessary to accommodate the needs of their clients. The hours can include evenings, weekends, holidays, and overnights.

Physical Demands

Standing, Sitting : both frequently

Bending, Crawling : infrequently

Use of fingers, hands, feet : frequently

Use of arms, legs : both frequently

Hearing : frequently, could use hearing aid (communication with clients & job site employees)

Vision : frequently, could use corrective lenses Near vision (computer-distance vision) Far vision (driving)

Speaking : frequently (communication with the public, clients, Arc staff)

Tasting : never

Lifting, pushing, pulling : on occasion

Environmental Demands

Indoors/outdoors : Indoors frequently; outdoors on occasion if driving on the job or at an outdoor job site

Impact of inclement weather : Weather rarely impacts work.

Dirt, dust : Infrequent impact on job

Noise level : Variable depending upon the specific job sites of clients. Some hours spent in a typical office environment with low noise.

Moist/wet, dry : Variable depending upon specific job sites of clients. Not excessively wet or dry.

Hot, cold : Never excessively hot or cold; varies somewhat depending upon specific job sites of clients.

Accommodations

The employee is responsible for making the employer aware of the need for accommodation. The Arc will make accommodations to extent possible. Accommodations cannot impact the effectiveness of the employee and cannot cause undue business hardship to The Arc or its programs.

Education and Experience:

Minimum of high school diploma/GED plus two years vocational or human services work experience. Prefer college/technical school/university degree in the Human Services field plus, a minimum of 6 months of related work experience.

Knowledge:

Knowledge of appropriate means of communication and interaction with clients from diverse socio-economic backgrounds, races and ethnicities, religions, etc. Knowledge of appropriate means of interacting and communicating with individuals with intellectual/developmental/physical disabilities. Mastery of English language, basic math skills, and typical office computer software.

Abilities:

Have highly refined people and organizational skills, be flexible in working non-traditional hours and a schedule that can change frequently and may occur on weekends and holidays. Problem-solving and critical-thinking skills; interpersonal skills that put people at ease; network with professionals from other organizations in the best interests of the client and The Arc: time management; work mostly independently; maintain confidentiality.

Other Requirements:

Pass background checks by PA State Police, FBI, child abuse clearance, and drivers report, have a current valid PA driver’s license

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