Job Description

Job Description

Job Description

Important Notice

RemX will never ask for payment during the hiring process. If you are asked to provide payment of any kind, please notify us immediately as this is fraudulent. Additionally, RemX does not accept falsified resumes or documents. Any falsification may result in investigation and further action.

About the Role

Are you looking for a remote, work-from-home opportunity with a Fortune 500 Pharmaceutical company?
We’re seeking friendly, detail-oriented Medical Customer Service Representatives to join our growing team.

This is your chance to make a real impact—helping patients and healthcare providers get the information and support they need.

✅ Weekly pay + benefits
✅ Paid training
✅ Company-provided equipment
✅ Start Date: July 2025

Position Details

• Title: Medical Customer Service Representative (Remote)
• Pay Rate: $16/hour (weekly pay)
• Schedule: Must be available Monday–Saturday, 8 AM–10 PM EST (you will work an assigned 8-hour shift within these hours and must be available for Saturdays).

What You’ll Do

• Handle high-volume inbound calls (and outbound as needed).
• Provide patients and healthcare providers with accurate, timely information.
• Assist with application status updates and next-step instructions.
• Follow structured call scripts while maintaining excellent customer service.
• Document calls and case information accurately across multiple internal systems.
• Adhere to company policies, KPIs, and compliance standards.

What We’re Looking For

• You must complete your application on to be considered.
• Required: At least 1 year of recent call center customer service experience (no exceptions).
• Healthcare or medical experience is a plus , but not required.
• Ability to multi-task using dual monitors and multiple programs at once.
• Strong communication skills—both written and verbal.
• Active listening and problem-solving abilities.
• Reliable high-speed internet, modem access, and a quiet home workspace .
• High school diploma or equivalent.

Ready to take the next step in your career? Apply today and start your work-from-home journey with RemX!

 

For Immediate Consideration:  

Please email me with your up-to-date resume Yolanda.Deleon@remx.com and mention "Remote CSR" in the email subject line. 

 

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Tags

Remote job, Immediate start, Shift work, Saturday,

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