Job Description

Job Description

This is an amazing opportunity to work with a group of fun, progressive, high-energy and growth-oriented people who make a difference with the most influential companies in Chicago. Mack & Associates, Ltd., one of Chicago’s few women owned staffing agencies, identifies, locates, and evaluates Chicago's strongest business support professionals for Direct Hire, Temp-to-Hire and Temporary/Flexible staffing services. We have a strong reputation built on long-term relationships, consistent results and trust, and are proud to say that majority of our clients come to us through referrals – proof of the high-quality service we delivery and the credibility we’ve earned in the Chicago market. Just as importantly, we invest heavily in our people and believe the best results come from growing talent internally. Our leadership team is made up of professionals who have advanced through our organization, and provide hands-on training, mentorship and ongoing development. We are expanding our team to hire an experienced Business Development Manager due to demand for our services and are looking for a dynamic and results-oriented professional who has a staffing background.

This is an opportunity to join a team that values performance, rewards initiative and promotes from within. If you’re motivated, relationship-driven, and looking for a company that is committed to your long-term growth – not just short-term results – you’ll find that here!

Position Summary:

The goal of the Business Development Manager is to oversee business growth strategies and drive revenue expansion, to initiate and close new business for Direct Hire and Temporary staffing services. You will be responsible for identifying new business opportunities, developing strategic plans to expand our market presence, meeting and exceeding key performance metrics, and managing existing relationships with current clients. The Business Development Manager will play a key role in setting business development objectives, mentoring sales team members, and aligning strategies with company goals. The ideal candidate will have a deep understanding of the staffing industry, excellent networking skills, a proven track record of sales success, as well as enthusiasm for what we do and the amazing impact we are able to have with our clients! This position offers a salary of $70-80k plus commissions. A comprehensive benefits package is offered but not limited to medical and dental insurance as well as generous PTO.

Role & Responsibilities:

• Promote full-service staffing solutions with a consultative approach to new and existing client relationships
• Identify emerging trends in the staffing industry, position the company for growth through strategic partnerships and pursue new business opportunities by conducting research and staying up to date on activity in our market and competitor activities
• Cultivate prospective and existing client relationships through cold calling, LinkedIn outreach, virtual and on-site client meetings, email marketing campaigns, and networking events
• Set and manage sales targets, ensuring alignment with overall company objectives
• Establish best practices for client engagement and pipeline management
• Respond confidently to objectives and confidently advise clients on industry trends
• Navigate full sales cycle to close new business
• Research decision makers and influencers to target appropriate contacts
• Maintain existing long-term customer relationships, understanding their staffing needs and providing customized solutions
• Develop and implement sales strategies to achieve revenue targets and business growth
• Initiate and attend promotional drop offs, and virtual and on-site client meetings, to current and prospective clients, both scheduled and spontaneous
• Assist with developing new marketing strategies as well as creative ideas for marketing gifts
• Attend local networking events promoting our services and build rapport with decision makers and influencers
• Negotiate contracts to secure new clients
• Oversee CRM and track sales performance and provide insights for strategic planning
• Work with internal recruiters and client consultants to understand current candidate pool for skill marketing

Qualifications:

• Bachelor’s degree required
• Business to business experience required
• 3+ years of experience in sales, preferably from the staffing industry
• Proven successful sales track record developing and executing business growth strategies and stable work history
• Ability to work in a team environment and work independently
• Desire and confidence to make cold calls, attend networking events, and establish relationships with prospective clients
• Exceptional negotiation, relationship-building, and strategic planning skills
• Excellent professional written and verbal communication, negotiation, and interpersonal skills
• Goal-oriented and high social confidence and drive with strategic insight
• Experience with Salesforce is a plus

What we offer:

We are committed to creating a supportive and rewarding environment for our team. As part of our company, you’ll enjoy:

• Competitive Compensation: A salary package aligned with your skills experience, and industry standards, plus unlimited earning potential in commissions!
• Benefits Package: Comprehensive health, dental, and vision insurance, along with retirement savings plans inclusive of employee match.
• Work-Life Balance: Generous paid time off, flexible scheduling options, and opportunity for remote work.
• Professional Growth: Comprehensive training from experienced industry professionals and career advancement opportunities.
• Recognition and Rewards: Incentives tied to performance, a culture celebrating employee achievements, and consistent feedback and performance reviews to support growth.
• Team-Oriented Culture: A close-knit, supportive environment where collaboration thrives, and team members enjoy a fun and engaging workplace.

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