Privacy Policy
INTRODUCTION
TipTop Online Shopping Ltd respects the privacy of our users. This Privacy Policy explains our service and how we collect, use, disclose, and safeguard your information when you visit our ecommerce mobile platform. Customers are required to adhere to this Privacy Policy when using the company’s services.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the mobile application includes:
- Personal Information We Collect
When you use TipTop application or services, the process of creating your account to sign up to our application, we may collect the following personal information from you:
– Name
– Phone number
– Address
– Address on Google map
We verify your information for security purposes, confirmed by an OTP (a code sent to your mobile number) or by your google email every time you sign in or sign up to the account and we provide the function to check your log in device to manage your security. Company’s server doesn’t store your log in password, please keep this away from unauthorized persons. You are responsible for any insecurity in your account
- Use of Personal Information
We use your personal information for the following purposes:
– To process your orders and payments
– To communicate with you about your orders, promotions, and other marketing materials
– To improve our application and services
– To conduct market research
– To personalize your experience with our application
– To comply with legal requirements
We may also use your personal information for social media marketing purposes. If you do not wish to receive marketing materials from us, you may opt-out at any time by clicking the “unsubscribe” button in our emails.
- Disclosure of Personal Information
We may disclose your personal information to the following third parties:
– Suppliers who process the orders and prepare the address to deliver products.
– Transportation Companies or Express companies who make service delivery.
– Advertising partners who help us deliver targeted ads.
– Law enforcement or regulatory agencies if required by law.
We will not sell, rent, or disclose your personal information to third parties without your consent, except as described in this Privacy Policy.
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
- Products and Services
The products displayed on the mobile application include Cambodian products, Chinese products, and Thai products.
4.1 Cambodian and Thai Products
The company acts as an agent in facilitating the buying and selling services between suppliers and buyers. The company encourages all suppliers to provide the most accurate product descriptions possible on the mobile application platform. Since the product descriptions are based on information provided by the suppliers, the company cannot guarantee that all the information is completely accurate, complete, or error-free.
The product images shown on the mobile application are for illustrative purposes only.
Although the company strives to present accurate colors, it cannot guarantee that the colors displayed on your mobile device accurately reflect the actual product colors.
4.2 Chinese Products
The company acts as an agent providing a purchasing service for Chinese products from Chinese electronic platforms on behalf of customers. The product images shown on the TipTop application are for illustrative purposes only. For the actual accuracy and condition of the products, the company will assist in coordinating with the Chinese suppliers.
5.Debit Card & Credit Card Information
When making a purchase, you enter your debit card and credit card details into a form by the payment provider that will be processing the payment, and this information goes directly to the payment provider’s server. Your debit card/credit card information never enters company’s servers. We can not access and do not store your debit card/credit card information.
6.Privacy Policy Change
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy in mobile application, and your right to receive specific notice of each such change or modification is waived.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the mobile application after the date such revised Privacy Policy is posted.